The National Water Commission (NWC) having undertaken an in-depth review of its customer contact operations, has started the process of bringing its Contact Center to be more in line with its strategic objective of improved customer satisfaction and enhanced corporate image. We are however mindful that with such changes and especially during the transition process, customers may experience some difficulties,...

The National Water Commission is reporting that it has scaled back some of its operational activities at the St. Andrew based Marescaux Road branch as part of COVID- 19 precautionary measures. Deep cleaning and sanitization actions are now underway at the location. Customers and the general public should note that the commercial office is separated from the operational division and...

The National Works Agency (NWA) has put its teams on high alert to respond to any situation relating to the heavy rains that is predicted to affect the country over the next two days. The Meteorological Office has issued a Severe Weather Alert for the island, relating to a Tropical Wave that is now in the Caribbean. Manager, Communication and...

The National Water Commission is advising that its St. James Commercial Office situated at 1 Lower Bevin Avenue in Montego Bay is now closed to facilitate deep cleaning, sanitation and further assessment by health officials. These are precautionary measures to protect our valued customers, the general public and the staff. The public is being advised that for customer service queries...

The National Water Commission is reporting that it has two confirmed cases of COVID – 19: a water truck driver in Montego Bay in St. James and the other has been traced exclusively to the Transport Department in our Operations Division at Marescaux Road in St. Andrew. In keeping with the protocol published by the Ministry of Health and Wellness,...

The National Water Commission is advising that its Offices situated in Port Antonio, Portland will be closed on Friday, August 28, 2020 to facilitate deep cleaning and sanitisation of the office space. Normal office hours will resume on Monday, August 31, 2020. The Utility Company is noting that the activities are being undertaken as precautionary measures against possible exposure. The...

Prime Minister the Most Hon. Andrew Holness, on Saturday (August 8) officially commissioned into service the $400 million Claremont to Jericho Water Supply System in Hanover, ending 48 years of water scarcity in the area. Approximately 8000 persons will now benefit from the potable piped water being supplied by the National Water Commission (NWC). The water supply system includes a...