Businesses Encouraged to Use COVID-19 as Catalyst to Improve Service to Customers
Chief Executive Officer (CEO) of Sagicor Bank Limited, Chorvelle Johnson-Cunningham, is calling on businesses to use the Coronavirus (COVID-19) pandemic as a catalyst for improving how their customers are served. “COVID is our practice area. (We need to) use COVID to see how we can do things differently. During COVID, did we operate as chameleons? Did we pivot quickly enough?...







