As consumers go out to shop this Yuletide season, they are being urged to protect themselves against buyer’s remorse. This is a feeling of regret or anxiety after a purchase is made. Chief Executive Officer, Consumer Affairs Commission (CAC), Dolsie Allen, informed that the Consumer Protection Act (CPA) speaks to the change of mind after a purchase is made and...

As consumers continue to shop during the Yuletide season, the Consumer Affairs Commission (CAC) is advising shoppers not to accept poorly documented cash register tapes as substitutes for receipts from vendors. Cash register tapes vary from store to store but generally contain the merchant’s details, including a GCT number, store’s refund or exchange policy and limited information about the items...

The Consumer Affairs Commission (CAC) is advising consumers not to be deterred by signs such as ‘No Refund/No Exchange’ or ‘If you break it, you buy it’, when they go into stores to shop this holiday season. “Those signs are exactly what they are – signs. They hold no power,” said Communications Director, CAC, Latoya Halstead, during a recent JIS...

The Trade Board Limited (TBL), Jamaica’s certifying authority for goods exported under various trade agreements, is celebrating its 40th anniversary this year. Since its inception on December 13, 1982 the agency has supported Jamaica's growth in trade, nationally, regionally and internationally, through the provision of trade-related information, the issuance and regulation of trade licenses and certifications consistent with the Government’s...

Consumers are being urged to safeguard their personal information when shopping online during the Christmas season to avoid becoming victims of scamming and identity theft. Information Technology Manager at the Consumer Affairs Commission (CAC), Christopher Martin, said that shoppers must recognise that they are the first line of defence against cyberattacks and they must take steps to protect themselves. “Be...

Minister of Industry, Investment and Commerce, Senator the Hon. Aubyn Hill (second left) and Minister of Culture, Gender, Entertainment and Sport, Hon. Olivia Grange (third left), unveil a sign at the newly opened Coore’s Ferry FESCO Service Station on Mandela Highway on December 13. Others are (from left) Managing Director, Coore's Limited, Monica Coore; Chairman, Coore’s Limited, Hugh Coore; Member...

The Consumer Affairs Commission (CAC) has secured $31.7 million in compensation on behalf of aggrieved consumers for the period April to November 2022. The disclosure was made by Chief Executive Officer, CAC, Dolsie Allen, at a JIS ‘Think Tank’, on December 8. Mrs. Allen noted that, of the total amount secured, $2.8 million was obtained due to the success of...