Chief Technical Director for the Public Sector Transformation and Modernisation Programme in the Cabinet Office, Marjorie Johnson, says the training of public sector workers is an important investment to effect...

The National Health Fund (NHF) and the Administrator General’s Department (AGD) were named joint winners of the Prime Minister’s Trophy for ‘The Best Customer Service Entity’ in this year’s Public...

Winners of the seventh staging of the Public Sector Customer Service Competition (PSCSC) will be announced at an awards function scheduled to take place on Friday (October 9, 2015) at...

Several Ministries and more than 200 entities, including statutory bodies, executive agencies and public companies, could be forced to enter the biennial Public Sector Customer Service Competition. The competition, organised...

The establishment of unified data and voice communication for the Government of Jamaica is among several recommendations from newly appointed Chief Information Officer (CIO) in the Ministry of Science, Technology,...

Senior General Manager, Customer Relations, at the National Housing Trust (NHT), Dr. Lanie-Marie Oakley Williams, has lauded the Public Sector Customer Service Competition for helping the NHT to improve its...

Six public sector organisations have been shortlisted for awards in the 2015 Public Sector Customer Service Competition of the Office of the Cabinet. They are: National Health Fund (NHF), Passport...

The Government is in the process of implementing a National Customer Service Scorecard, a new initiative to assess the performance of public sector organisations. Addressing a recent Jamaica Information Service...