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The Passport, Immigration and Citizenship Agency (PICA) has implemented a new customer relationship management system to increase efficiency and improve service delivery.
The Passport, Immigration and Citizenship Agency (PICA) has implemented a new customer relationship management system to increase efficiency and improve service delivery.

Improved Service Delivery at PICA Through New Customer Relationship Management System

By: Shanna K. Salmon, February 4, 2025
The Passport, Immigration and Citizenship Agency (PICA) continues to embrace digital transformation by introducing a new customer relationship management system, called REL-M. The system enables customers to track their case...
Prime Minister, Dr. the Most Hon. Andrew Holness (second right), cuts the ribbon to officially hand over a new house to New Social Housing Programme (NSHP) beneficiary, Inez Francis (second left) during a hand over ceremony held on Friday ( January 31). Also participating the ceremony are (from left) Ms. Francis’ granddaughter, Keisha Nelson; Chairperson for the Oversight Committee of the NSHP, Judith Robb Walters (partially hidden in background); Minister of State in the Office of the Prime Minister and Member of Parliament for St. James Southern, Hon. Homer Davis and Former Councillor of the Maroon Town Division, Everes Coke.

PM Issues Warning to Deportees Intent on Committing Crime

By: Serena Grant, February 1, 2025
Ministry of National Security Policy Analyst, Cyber Security and Intelligence, Jonelle Ramlal (left), and Senior Director, Cyber Intelligence Policy and Incident Response Branch, Trezawnah Gordon, participate in a Jamaica Information Service (JIS) ‘Think Tank’ on Thursday (January 30), during which they discussed the upcoming inaugural CyberSmart Conference, slated for February 11-12.

Inaugural CyberSmart Conference Slated for February 11-12

By: Lisa Rowe, January 30, 2025

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