The National Water Commission (NWC) wishes to advise its customers that its toll-free telephone number (888-CALL NWC) is now back in operation. The company worked closely with the service provider to resolve the technical challenges that were encountered earlier today. Nonetheless, customers are being reminded that they may also connect with the NWC through our various communication channels, such as:...

Several schools across the island are set to benefit from clean up and renovation activities, as NWC staff will be volunteering their services this Labour Day 2022. As part of the company's contribution to community development, the schools were selected based on their present need and assistance required. Staff members will be lending their expertise in activities that will include...

The National Water Commission (NWC) has substantially completed the transmission main from Six Miles to downtown Kingston, which is one of the major transmission mains serving Kingston and St. Andrew, at cost of more than $3.4 billion. The entity also rehabilitated the five-million-gallon Treated Water Storage Reservoir at Constant Spring. This was noted by Minister without Portfolio in the Ministry...

The Ministry of Labour and Social Security has convened a meeting with key players at the National Water Commission (NWC) and union representatives, as workers are in protest over an outstanding reclassification exercise as well as the ongoing public-sector compensation review. Speaking in the House of Representatives on Tuesday (May 10), Portfolio Minister Hon. Karl Samuda, said the meeting was...

The National Water Commission (NWC) is encouraging customers to immediately settle outstanding bills as it prepares to package and sell its debt to a collection agency. Customers should contact the agency within 30 days of receiving a sale of debt notice. Failure to do so will equate to customers consenting to the sale, Senior Public Relations and Marketing Officer at...

The public is being advised that the Unions of the National Water Commission (NWC) have “without notice” taken industrial action to protest the process of salary review for the staff of the NWC. The current industrial actions have caused island-wide disruption of water supply to our customers. The Management of the NWC is working to maintain supply delivery whilst negotiating...

A total of 20,000 new state-of-the-art digital meters are to be installed in several communities in Portmore, St. Catherine, as the Government seeks to improve service delivery and reduce losses from non-revenue water in the area. The meters will be implemented as part of the US$13-million Portmore Non-Revenue Water (NRW) Reduction Programme, which aims to reduce initial water losses from...