The Consumer Affairs Commission (CAC) secured $6.8 million in refunds and compensation on behalf of aggrieved shoppers who transacted business with product and service providers between April 1 and November 30 this year. This was disclosed by CAC Chief Executive Officer (CEO), Dolsie Allen, during a Jamaica Information Service (JIS) Think Tank session on December 11. Mrs. Allen also advised...

The Consumer Affairs Commission (CAC) is encouraging persons to be diligent when doing Christmas shopping. Speaking at a Jamaica Information Service (JIS) Think Tank session on December 11, CAC Chief Executive Officer (CEO), Dolsie Allen, urged consumers to be diligent in determining how best to navigate the generally hectic environment resulting from heightened commercial activities that are synonymous with Yuletide...

Prime Minister, the Most Hon. Andrew Holness, has emphasised that Jamaicans should embrace digital technology and commerce, and that there is commitment to financial inclusion for all Jamaicans. “All banks and the Government have committed to financial inclusion, meaning that all Jamaicans must be able to access and participate in the formal banking system. They must be able to access...

The Government of Jamaica has partnered with two (2) international firms to deliver digital marketing solutions and e-commerce opportunities to micro, small and medium enterprises (MSMEs) as a mechanism to cope with the impact of physical distancing and other restrictive measures due to the COVID 19 pandemic. This digitalization programme is being spearheaded by the Ministry of Industry, Investment and...

Consumers are being encouraged to use the proper channels to seek redress for issues they have with products purchased. Speaking at a virtual event, ‘Jamaican Consumer Talks’, Consumer Affairs Commission (CAC) Regional Officer, Richard Rowe, noted that the process of redress has the three ‘Rs’ – repair, replace or refund. “The first option for the vendor is to repair the...

The Consumer Affairs Commission (CAC) is advising consumers to be vigilant about getting a receipt when they are making transactions. Speaking at a virtual event, ‘Jamaica Consumer Talks’, on Wednesday, December 2, Regional Officer at the CAC, Richard Rowe, encouraged consumers to desist from leaving business places with a product or item without securing adequate evidence of the purchase. “Too...

Minister of State in the Ministry of Industry, Investment and Commerce, Dr. the Hon. Norman Dunn, says the Government remains committed to supporting the micro, small and medium-sized enterprise (MSME) sector as a key driver of growth in the economy. He said that several policy measures and initiatives have been undertaken that are aimed at creating a more conducive business environment for...