Feedback and complaint management systems, designed to resolve customer-related issues, are currently being rolled out in public sector entities. These form part of the Government’s Service Excellence Programme to improve service delivery, with a focus on quality and customer satisfaction. Since launching the Service Excellence Policy in July 2022, the Office of the Cabinet, through the Public Sector Modernisation Division...

Women should adhere to the screening guidelines as stipulated by the Jamaica Cancer Society and conduct monthly breast self-examinations, annual clinical breast examinations, and annual mammograms. This has been emphasised by Minister of Health and Wellness, Dr. the Hon. Christopher Tufton, who said that while breast cancer affects men and women across the social and economic spectrum, it is females...

Primary healthcare delivery is being reorganised to more effectively meet the changing needs of the population. Chairman of the Board of Management, Western Regional Health Authority (WRHA), Eric Clarke, said that the measures are outlined in the Primary Healthcare Reform for Jamaica 2021-2030. It addresses, among other things, the upgrading of infrastructure, ensuring that facilities are adequately staffed and resourced,...

Several health centres in Manchester Southern are being upgraded to enhance primary healthcare delivery for residents. “I am happy to report that our Pratville and Harmons Health Centres are now renovated,” said Member of Parliament for the area, Robert Chin during his contribution to the State of the Constituency Debate in the House of Representatives on October 11. Mr. Chin...

The Government will be seeking the input of all stakeholders as it develops an inclusive mental health policy for children and adolescents, Minister of Education and Youth, Hon. Fayval Williams. She noted that the contributions of the young people will help to construct a more robust and comprehensive approach to mental health. “The road map we set in motion today...

Several health facilities in the constituency of Manchester Southern are being upgraded to provide improved services to residents. “I am happy to report that our Pratville and Harmons Health Centres are now renovated,” Member of Parliament (MP), Robert Chin, announced during his contribution to the 2023/24 State of the Constituency Debate in the House of Representatives on Wednesday (October 11)....

A complementary dengue mitigation programme targeted at schools, households and communities across the island has been announced by Prime Minister, the Most Hon. Andrew Holness. This will add to the $331 million announced by the Ministry of Health and Wellness last week for various mitigation activities. While making a statement in the House of Representatives on Tuesday (October 10), the...

The Kingston and St. Andrew Municipal Corporation (KSAMC) is finalising a programme of action in the fight against dengue fever. Dengue fever is a mosquito-borne disease that is usually a mild illness in which a person may get a fever, headache, joint and muscle pains. Jamaica declared an outbreak of the disease on September 23. Persons experiencing fever, vomiting, severe...

To effectively deal with mental health, an “all society” approach is needed, as ignorance poses the biggest hindrance to wellness, says Minister of Health and Wellness, Dr. the Hon. Christopher Tufton. The Minister, who was addressing the opening ceremony for the National Mental Health Conference held today (October 10) at the Jamaica Conference Centre in downtown Kingston, said with improved...