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  • Faced with the challenge of locating 112 workers from the Portmore branch of the call centre, Alorica Jamaica, Minister of Health and Wellness, Dr. the Hon. Christopher Tufton, is calling on workers who have not yet been contacted, to make themselves available for testing as the country seeks to contain the spread of the coronavirus (COVID-19).
  • The Minister, in bemoaning the outbreak at the call centre, described the situation as the dominant challenge facing the Government now in its fight against the pandemic.

Faced with the challenge of locating 112 workers from the Portmore branch of the call centre, Alorica Jamaica, Minister of Health and Wellness, Dr. the Hon. Christopher Tufton, is calling on workers who have not yet been contacted, to make themselves available for testing as the country seeks to contain the spread of the coronavirus (COVID-19).

In the past few days, 52 workers from the company’s staff complement of 787 have tested positive for COVID-19, pushing Jamaica’s confirmed cases to 143.

The Ministry has interviewed 414 workers and has collected samples for testing, but Dr. Tufton said the Ministry is facing a difficulty in locating the 112 workers because of discrepancies with their addresses and telephone numbers.

“I want to just make an appeal to those workers to call the Ministry of Health at 1 888-ONE-LOVE, 876 538 3149 or 876 538 2780 and we will make the appropriate arrangements to reach you and to collect samples,” he said, during a virtual press conference on Thursday (April 16).

Alternatively, Dr. Tufton said the workers may also visit the health clinics in Linstead, St. Jago, and Greater Portmore or visit the Alorica Complex in Portmore to be interviewed and tested.

“It’s very important that we reach all employees and at least have an opportunity to interview them and to collect samples from them. Our intention is to test everybody,” Dr. Tufton said.

The Minister, in bemoaning the outbreak at the call centre, described the situation as the dominant challenge facing the Government now in its fight against the pandemic.

“It represents for us the weak link, if you will, in the arsenal in the work that we have been doing. It is going to be very difficult to reach all those individuals, but even more so to contact trace all the persons that they have come in contact with. Given the extent to which we have had positive tests, it is quite clear that the possibility of spread by one of those individuals to their friends, neighbours, taxi driver, the restaurants, wherever they go, is very real and is something that we need to take very seriously,” he added.

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