Child Protection and Family Services Agency

  • Website:
  • Phone: (876) 948-6678 | (876) 948-2841-2
  • Address: Corporate Office: 48 Duke Street; Kingston Regional office: Kingston & St. Andrew 40 Duke Street; Kingston Tel: (876) 948-1145 | (876) 948-0243 Western Region Regional Office St. James 4 Kerr Crescent; Montego Bay Tel: (876) 979-3446 | (876) 979-1024 North East Region Regional Office: St. Ann Lee-Sin Tyre Centre; Windsor Road; St. Ann’s Bay Tel: (876) 972-2686 Southern Region Regional Office: Manchester, Lot 19 Caledonia Mall; Mandeville Tel:(876) 962-2558
  • Phone: (876) 948-6678 | (876) 948-2841-2

The Child Protection and Family Services Agency (CPFSA), formed out of a merger of the Child Development Agency and the Office of Children’s Registry, is a leader in Jamaica’s child protection system, with a combined legacy reputation for our work in promoting child-friendly policies and ground-breaking programmes to strengthen families.

The CPFSA is under the purview of the Ministry of Education, Youth and Information and works collaboratively with the OCA, the JCF, and other government agencies.

The Agency is made up of a cadre of social workers and other child protection specialists who execute the mission and core values of the CPFSA. Led by a Chief Executive Officer, the Agency has Divisional Directors, Regional Directors, Legal Officers, Public Relations Specialists, Accountants, Secretaries, Psychologists, Children’s Officers, Investigators and others. The 600 staffed organization works beyond limits to rescue children who are in need of care and protection.


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