PICA wins Most Improved Customer Service Entity trophy
KINGSTON — The Passport, Immigration and Citizenship Agency (PICA) has been declared winner of the Cabinet Secretary's Trophy for The Most Improved Customer Service Entity for 2010/2011. The agency received a trophy and cash prize of $200,000 at the Public Sector Customer Service Competition awards ceremony, held at the Wyndham New Kingston Hotel on May 25. Chief Executive Officer of...


