TAJ Opens Non-Cash Office at Regal Plaza, Cross Roads

Tax Administration Jamaica (TAJ) has taken another step along its digital road map, with the introduction of its first non-cash location in the Cross Roads area.

The cashless office located in the Regal Plaza, 15B Old Hope Road, Cross Roads becomes operational on Friday, December 1, 2023, and will operate the standard opening hours (Mon – Wed 8:30 a.m. – 4:00 p.m., Thur & Fri 8:30 a.m. – 3:00 p.m.).

The new office is an expanded service feature of the existing Cross Roads Tax Office, located across from it.

Taxpayers are advised that the location will only offer non-cash services, which means that persons may only conduct their transactions using a credit card or debit card to make payments.

Additionally not all services will be available at the location.

Those being offered are:

• Drivers Licence Examination Fees

• Expungement Fees

• Fitness Fees

• Hackney Carriage Fees

• Insurance Request

• Lost Documents

• Lost Passport

• Police Records

• PPV L Form

• Property Taxes

• Provisional Drivers Licence

• Structural Verification

• Traffic Tickets

• Valuation Reports

Services that will be offered by the Taxpayer Service and Education Unit are:

• Driver’s Licence Renewal

• Amendment to Taxpayer Registration Number (TRN)

• Property Tax

• Provisional Driver’s Licence

Please note, Motor Vehicle transactions will not be processed at this location.

Collection of cash and the processing of all other services will continue at the main Cross Roads Tax Office.

Customers are also reminded that several services are available online via TAJ’s website at www.jamaicatax.gov.jm.

These include the payment of Property Tax, Motor Vehicle Certificate of Fitness Fee, and Driver’s Licence Renewal fee payment, Traffic Ticket Fines, Business-Related Taxes and Fees.

Additionally, persons may query their Property Tax liability; initiate an application for a Taxpayer Registration Number (TRN) or apply for Tax Compliance Certificate (TCC).

The Tax Authority continues to reengineer its business processes and service features, to strengthen its focus on digital technologies in keeping with the its mandate to add greater value to its service offerings for greater convenience and efficiency.

For further information persons may call the Tax Administration Customer Care Centre at 888-TAX-HELP (888.829.4357) or visit the website www.jamaicatax.gov.jm.