JIS News

With today being ‘Tax Day’, the Tax Administration has made special arrangements at its Customer Care Centre and at all Tax Offices across the island as it anticipates the usual large number of persons filing their Income Tax Returns on to meet the March 15 deadline.

To deal with increased calls, the Tax Administration Customer Care Centre is again extending its toll-free service 1-888-TAX-HELP (829-4357) from 7:00 am until 6:30pm for today March 15, allowing additional time for business persons to register for online filing and/or to get assistance to prepare and file their returns.

Also, fourteen of the usually busiest Tax Offices will remain open for an extra hour to accommodate the expected last minute rush. As a result of the extended opening, the following Tax Offices will close at 5:00 pm:

•  Kingston

•  Constant Spring

•  Cross Roads

•  Mandeville

•  May Pen

•  Spanish Town

•  Portmore

•  Montego Bay

•  Savanna-La-Mar

•  Morant Bay

•  Brown’s Town

•  St. Ann’s Bay

•  Falmouth

•  Lucea

All other offices will operate their usual hours.


Other measures have also been put in place to accommodate the large number of persons expected to file their returns today. With support from other tax departments, extra staff will be available in the service areas of all tax offices to manage the flow and movement of the lines, ensure that forms are properly completed, to direct taxpayers to the correct areas and to process transactions.

Also, additional cashiering stations will be opened at several Tax Offices, primarily to handle the large volumes of returns normally submitted by Accounting Firms. Additionally, persons filing a “nil” return will be directed by a Floor Manager to a specially assigned Officer or a special line to submit their return. Alternately persons may use the electronic drop boxes available in main Tax Offices to file a “nil” return or to make a payment by cheque.

Despite the special measures put in place, persons are advised that they may still experience delays due to the expected crowds.

Taxpayers are further advised that the March 15 deadline for business operators to file Income Tax Returns will not be extended. This means that all companies, self-employed persons, partnerships, organisations and employed persons who have additional income must file their Annual Income Tax Return for 2010 and their Declaration of Estimated Income & Tax Payable for 2011 and pay the tax due, by the end of the business day.

Returns filed after the March 15 Income Tax deadline will be considered late and may attract a penalty or sanctions being brought against the taxpayer. Additionally, where no return is filed,  a  failure  to  file  notice  may  be  issued  and/or  an  estimated  return  automatically generated by the administration’s computerised system or other enforcement action taken.

For  further  information  contact  the  Tax  Administration  Customer  Care  Centre  at  1-888-Tax-Help (1- 888-829-4357) or visit the website


Issued by: The Tax Administration of Jamaica