JIS News

Story Highlights

  • Service delivery by the Administrator General’s Department (AGD) is set to improve as a result of a US$696,300 software upgrade.
  • With the Trust and Estate Management System (TEMS), the agency will be replacing its old Trust Administration Software.
  • “I strongly believe that the software was well considered, and it will certainly enhance the work of every employee, and the delivery,” said Minister of Justice, Hon. Delroy Chuck...

Service delivery by the Administrator General’s Department (AGD) is set to improve as a result of a US$696,300 software upgrade.

With the Trust and Estate Management System (TEMS), the agency will be replacing its old Trust Administration Software.

The new system has the capacity to process all aspects of estate administration, from trust administration to financial and investment-related activities.

It will also enable easier access to information; provide assistance in the identification and assessment of the risks attendant on the agency’s operations, and facilitate better decision-making and timelier reporting to stakeholders.

“I strongly believe that the software was well considered, and it will certainly enhance the work of every employee, and the delivery,” said Minister of Justice, Hon. Delroy Chuck, at a signing ceremony for the system, held yesterday (August 11), at the AGD’s downtown Kingston offices.

The Minister called on staff members to buy into the new system as it will help them to achieve their targets and assist in timely delivery of service to their clients.

Mr. Chuck told the gathering that the AGD is a “success story” with the team of professionals doing “tremendous work”, which other agencies should emulate.

Meanwhile, Administrator General and Chief Executive Officer, Lona Brown, said out of the system being developed by Argosoft, she anticipates that in another 15 months when “everything will be automated, we will have accounts coming off in real time”.

She added that the ability to have accurate reports and information at “our fingertips” will facilitate efficient and quality service to beneficiaries all over the world.

“For our clients and stakeholders, there will be reduced turnaround time,” Mrs. Brown said.