Radio Programme

Today We Explore The Customer Experience Guide

Career Talk | October 7, 2019
Customer Service is a familiar term that refers to the assistance and advice provided to a customer for a product or service as required. It focuses on human interaction and directly supporting customers with a particular set of skills. These skills include: patience, product knowledge, and tenacity. While customer service is important in any business or organization, Customer Experience Coach, John Formica says customers want more than service.
Presenter: Anjuii James-Sawyers
Producer: Anjuii James-Sawyers
More Career Talk Radio Programmes
Career Talk | February 20, 2020
It’s 2020 and the world of work is a far different place than it was even ten years ago. Nowadays it’s easy to earn a pay cheque from the comfort of your living room offering various services that people around the world are willing to pay for. On today’s programme we hear from Online Entrepreneur Layten Pryce, who has created a training course for persons to become professional transcribers, press play to learn more.
Presenter: Vaughn Davis
Producer: Vaughn Davis
Career Talk | February 6, 2020
The commercial landscape is competitive and saturated with players who are all going after the same customers. So how can you differentiate yourself from the pack? In a word experiences. Customers buy experiences. Listen to this edition of Career Talk as Chief Executive Officer of Khadz Communications, Khadine Daley talks about how to create a simple, effective and sustainable promotional campaign for your product or service through what is called campaign planning.
Presenter: Anjuii James Sawyers
Producer: Anjuii James Sawyers
Career Talk | January 22, 2020
Media Personality, Dr. Terri-Karelle Reid has hosted and/or moderated local and international events ranging from conferences, seminars, festivals, product launches, awards galas, weddings and forums, for more than eight years. Join on us on this edition of Career Talk as we talk about getting into the field.
Presenter: Anjuii James Sawyers
Producer: Anjuii James Sawyers
Career Talk | January 16, 2020
How can you get started with a digital career and earn online income? Listen in as CEO of Internet Income Jamaica, Alicia Lyttle answers that question and more.
Presenter: Anjuii James Sawyers
Producer: Anjuii James Sawyers
Career Talk | January 14, 2020
What’s the most popular digital career that Jamaicans are interested in pursuing?  Listen as Internet Income Jamaica CEO, Alicia Lyttle answers that question and more.
Presenter: Anjuii James Sawyers
Producer: Anjuii James Sawyers
Career Talk | December 16, 2019
Which Digital Careers are in demand? Listen to this edition of Career Talk as Chief Executive Officer of Internet Income Jamaica, Alicia Lyttle answers that question and more.
Presenter: Anjuii James-Sawyers
Producer: Anjuii James-Sawyers