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The Business Process Industry Association (BPIAJ) has re-branded itself by changing its name to the Global Services Association of Jamaica (GSAJ).

Feature | February 20, 2020
The Business process outsourcing (BPO) sector is continuing its rapid expansion in Jamaica. Over 36,000 Jamaicans are employed in the sector as at the end of 2019, with 70 firms operating in the sector locally, generating over 600 million US dollars per year in revenue. Press play to find out how the name change is helping this industry to expand its reach.
Presenter: Andrae Palmer
Producer: Andrae Palmer
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