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AI and the BPO industry

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AI and the BPO industry

Artificial Intelligence or AI is taking the world by storm. While the full capability of the technology is still being tested, it has already demonstrated its potential to transform the way we do business in many ways.

This does however pose a challenge. If a computer using AI can do basic jobs you would normally pay a person do, how will that affect the job market?

The answer to that question is our focus for today, specifically the impact AI will have on the Business Process Outsourcing sector.

Presented by: Andrae Palmer
Andrae Palmer
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