JIS News

The Jamaica Urban Transit Company (JUTC) has said that the fare discount to public sector workers should not impede the company’s goal of returning to profitability.
Marketing and Public Relations Manager at the JUTC, Gwyneth Harold told JIS News that the company expected that any shortfall in providing this discount would be cushioned by increased patronage from the general public and specifically government workers.
“On top of the fact that we’re offering this discount, we’re really working very hard to try and improve our customer service and we believe that if we show our public that we can do better, then we will be able to get more customers and do better,” Miss Harold said.
One way in which the JUTC hopes to improve customer service is through a structured bus schedule, which commuters have demanded. The system was tested in the Port Royal community last weekend and Miss Harold informed that the company was now looking to discuss the introduction of the system to the Kingston Metropolitan Transport Region (KMTR) with the Kingston and St Andrew Corporation (KSAC).
“We’re looking to negotiate where the signs will go and all the different parameters around setting that up. And we will start to put our first sign in place come early September. We’re starting with Port Royal and we’re going to then move to the airport and then to Bull Bay and little by little we’re going to phase them in at the significant spots across the KMTR,” she pointed out.