Postal Corporation Continuing Work To Further Service Delivery

The Postal Corporation of Jamaica (PCOJ/PostCorp) is, this year, looking to continue work to further modernise and build out client service delivery.

The targeted engagements include expanding facilities from which Klick ‘n’ Ship, Zip Mail and FastTrack international courier services can be accessed.

Details of this and other programmed engagements are outlined in the Jamaica Public Bodies Estimates of Revenue and Expenditure for the Year ending March 2025.

Klick ‘n’ Ship, which is currently being accessed at 81 locations, will be deployed to another 12.

FastTrack International’s service, which is currently offered from 65 locations, is being targeted for expansion to an additional 12.

Zip Mail, which provides next-day courier service in 115 locations islandwide, will see reduced processing times with planned increase in the use of technology.

PostCorp is also looking to commence bill payment services at selected locations, and provide reliable internet service to 30 additional post offices islandwide.

Internet service is currently available at more than 115 of the 237 post offices islandwide.

PostCorp continues to maintain a strong relationship with the

Universal Service Fund (USF), which ensures that major locations have network redundancy.

Meanwhile, PCOJ is in the process of reviewing proposals for the Counter Automated Software Project’s implementation, which commenced in 2016 and remains a priority for the entity.

Its implementation will bolster the introduction of modern technology, which is anticipated to replace inefficient and manual processes throughout the postal network.

The Corporation anticipates that a submission will be made to Cabinet for approval of the preferred bidder during fiscal year 2024/25.

The Postal Corporation of Jamaica was incorporated in 1995 to effect the postal system’s reform and modernisation. PostCorp commenced operations in 2000.