NLA to Introduce Initiative to Reduce Fraud


The National Land Agency (NLA) will be introducing its 'property watch' initiative as one of several measures to reduce incidences of fraud at its Land Titles Division.

The service is expected to be fully operational by March 31, 2013, Minister of Water, Land, Environment and Climate Change, Hon. Robert Pickersgill, told the House of Representatives, while making his contribution to the 2012/13 Sectoral Debate on July 24.

Mr. Pickersgill informed that the service will provide a notice to land owners whenever any transaction is done on their titles.

He also noted that other initiatives, such as the search for certificates online and access to survey records online, through eLandJamaica, have been implemented to improve customer service.

The Minister pointed out that the NLA commenced its new Live Web Chat Support Service, via its website, in March 2012. He said the service gives members of the public access to real-time text-based conversations with aCustomer Service agent.  

Mr. Pickersgill added that it also allows them to leave messages relating to all NLA issues outside of normal working hours.

                                                                       

By Chris Patterson, JIS Reporter

JIS Social