• JIS News

    Story Highlights

    • The Companies Office of Jamaica (COJ) is upgrading its website and implementing new measures to improve service delivery at the entity.
    • Customer Service Manager at the COJ, Inger Hainsley-Bennett said a new registration form called the “Super form” has been introduced to make it easier for persons to register their businesses.
    • Mrs. Hainsley-Bennett said there are plans to implement an electronic registration system for new companies, whereby customers will no longer have to fill out a paper form.

    The Companies Office of Jamaica (COJ) is upgrading its website and implementing new measures to improve service delivery at the entity.

    Customer Service Manager at the COJ, Inger Hainsley-Bennett said a new registration form called the “Super form” has been introduced to make it easier for persons to register their businesses.

    “It allows companies and businesses to complete the form and get the registration certificates and also get their tax registration numbers (and) their National Insurance Scheme numbers for the entities. They are also registered with the HEART Trust and with National Housing Trust so that business owners do not have to go to these different entities to get these numbers after registration,” she said.

    She was speaking at a Jamaica Information Service Think Tank held at the agency on Thursday (April 23).

    She said the super form has reduced the processing time, noting that it now takes two days for business names to be registered and four for companies.

    “We also offer an expedition service for new business names. Customers can use our same day service where you get the business or the company back in the afternoon having come in the morning and there is also a next day service to pick up on the following day,” she said.

    Mrs. Hainsley-Bennett said there are plans to implement an electronic registration system for new companies, whereby customers will no longer have to fill out a paper form.

    “What will happen is that you do your submission online and you get your certification,” she added.

    She stated that the upgraded website which will come into effect June, will allow customers to request certain services, such as ‘letters of good standing,’ which are requested by companies when filing their outstanding returns or opening a bank account.

    “Customers can now go to our website and be able to request these letters of good standing and have them delivered to them or they can walk in and pick it up,” she explained.

    She said the improved website will also permit customers to track the status of their transactions using their tracking numbers.

    Another innovation soon to be implemented is a service called “Document Watch”

    “If you have an accountant or someone who is filing on your behalf, you can check to make sure that your documents have been filed by utilising the document watch service,” Mrs. Hainsley-Bennett added.