National Housing Trust Encourages Use of Online Channels

The National Housing Trust, NHT, wishes to advise that it has temporarily suspended its ‘NHT Mobile’ operations immediately. In addition, aspects of its marketing activities have been placed on hold until further notice. The NHT operates its mobile office from Linstead, Papine and Portmore on Tuesdays, Wednesday and Saturdays, respectively. These services will resume once it has been deemed safe to do so.

In the meantime, please be reminded that our online services are effective channels for doing business with us. The NHT facilitates some contributions and mortgage payments online via the ‘NHT Online’ portal on our website, www.nht.gov.jm, and via the NHT mobile app (available in both the Google and App stores). Customers making queries on transactions, may do so via our ‘web chat’ feature on our website, or by calling our customer contact centre at 888-CALL-NHT (888-225-5648). Please have your NIS number on hand to facilitate a smooth process.

Mortgagors who have signed up for our e-services channel, are also being reminded that they may make requests for loan statements via email at wecare@nht.gov.jm.

The NHT apologises for any inconvenience these changes may cause.

During this period, we encourage Jamaicans to remain calm and to follow the guidelines of the Ministry of Health and Wellness. Please stay alert and informed, and continue to practise good hygiene and preventative measures to safeguard yourselves and your families.