Advertisement
JIS News

Story Highlights

  • At the meeting, Minister Paulwell outlined that the Cabinet has mandated a committee to explore opportunities for compensation to consumers.
  • A reporting mechanism has been established by the Government to process consumers’ complaints.
  • The Government has emphasised its commitment to the protection of consumers.

Government officials, headed by Science, Technology, Energy and Mining Minister, the Hon. Phillip Paulwell, and the Attorney General, Patrick Atkinson today (Thursday, January 14, 2016) reaffirmed the Government’s commitment to consumer protection in a meeting with Opposition spokesman on Energy, Robert Montague and other industry stakeholders in the gasoline sector.

At the meeting, Minister Paulwell outlined that the Cabinet has mandated a committee to explore opportunities for compensation to consumers. The Consumer Affairs Commission (CAC) is facilitating this process by accepting complaints from motorists who believe they have been affected by contaminated petroleum.

A reporting mechanism has been established by the Government to process consumers’ complaints. Persons are therefore encouraged to observe the following process:

  1. Gather all documentation, including:
  • a report from a mechanic or other certified expert outlining the problems experienced with the motor vehicle
  • information regarding where the fuel was purchased
  1. Make a report to the CAC outlining the details above.

The CAC will collate all reports and submit them to the Bureau of Standards Jamaica (BSJ) for further tests and inspections to be conducted.

This morning’s meeting is a part of a series of consultations that have been conducted with various stakeholders and interest groups, including taxi operators and members of the private sector.

The Government has emphasised its commitment to the protection of consumers.