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  • In the continued effort to improve service delivery, Government has appointed a Chief Information Officer (CIO) to improve the use of Information and Communication Technology (ICT) within the public sector.
  • The new CIO is Dr. Louis Shallal, who was recently appointed in the Ministry of Science, Technology, Energy and Mining.
  • Chairman of the Public Sector Transformation Steering Committee, Pat Francis, made the announcement while speaking at a recent Jamaica House media briefing to highlight achievements under the Public Sector Transformation and Modernisation Programme.

In the continued effort to improve service delivery, Government has appointed a Chief Information Officer (CIO) to improve the use of Information and Communication Technology (ICT) within the public sector.

The new CIO is Dr. Louis Shallal, who was recently appointed in the Ministry of Science, Technology, Energy and Mining.

Chairman of the Public Sector Transformation Steering Committee, Pat Francis, made the announcement while speaking at a recent Jamaica House media briefing to highlight achievements under the Public Sector Transformation and Modernisation Programme.

“The Chief Information Officer has been appointed for one year. He comes from Canada with a great reputation of having done a similar kind of thing. His job is to make sense of all we have been doing in the past, rationalise it and put it into a structure,” she said.

Mrs. Francis said that strategies recommended by the CIO will be implemented by eGov Jamaica, the government’s ICT services agency.

“He is not doing it on his own, because he has been very much engaged with others (ICT professionals) and bringing everyone to the table,” she noted, adding that the implementation of strategies will also receive oversight from the Ministry.

ICT transformation initiatives are among the suite of projects with national impact, which are supported by Office of the Cabinet, which has responsibility to strengthen public sector institutions to deliver efficient and effective public goods and services.