JIS News

Minister of State for Industry, Investment and Commerce, Hon. Michael Stern, has said that consumer advocacy groups must step up their efforts if they are to remain effective in this era of e-commerce.
Mr. Stern was speaking yesterday (Aug. 11), at the annual general meeting of the National Consumer League, held at the Petroleum Corporation of Jamaica (PCJ) Auditorium in New Kingston.
He noted that while the Consumer League has performed exceptionally in championing the rights of Jamaican consumers, it was now at a juncture where it must broaden its focus.
“Just think about broadening your base in terms of the sectors that you are going to have to look at and, as we have several sectors coming on board and technology coming on board, you have to understand what is being offered and make sure that the customer gets a fair deal,” he said.
He noted that Internet transactions are becoming increasingly popular and customers must be guided on what to look for in the fine print governing some of these electronic sale agreements.
Giving the President’s report at the meeting, Steve Malcolm informed that in the last year, the League received over 40 complaints and cleared up approximately 85 per cent of them.
However, Mr. Malcolm admitted that the organisation was in need of more funding to carry out its mandate and implored members, especially, to make their contributions.
During the meeting, it was announced that former President, Joyce Campbell, would take over leadership of the non-governmental organisation for the next nine months, while she grooms a successor.
First Vice-President will be Trevor Samuels, while Beverley Peart will now assume the position of Second Vice-President.

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