JIS News

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  • Ambassador Saunders, who is head of the civil service, noted that while public servants face constraints with respect to resources such as equipment, they should commit to enhancing service delivery.
  • Ambassador Saunders was speaking at the launch of Civil Service Week on November 15 at the Bank of Jamaica Auditorium in Kingston. The week is being celebrated under the theme ‘Transformation and Renewal for a Better Tomorrow.’
  • Civil Service Week 2013 is being celebrated from November 17 to 22.

As the nation’s civil servants celebrate Civil Service Week 2013, Cabinet Secretary, Ambassador Douglas Saunders is urging them to place special emphasis on improving the level of customer service to the public.

Ambassador Saunders, who is head of the civil service, noted that while public servants face constraints with respect to resources such as equipment, they should commit to enhancing service delivery.

“It is true that service can be enhanced by having tools, which would assist and expedite things but most importantly, is how we as individuals relate and treat the people we serve. That is all of Jamaica. It includes our families, our relatives and ourselves…. I just really want us to proceed immediately with emphasis on that part of it because it is within our power to do so,” he said.

Ambassador Saunders was speaking at the launch of Civil Service Week on November 15 at the Bank of Jamaica Auditorium in Kingston. The week is being celebrated under the theme ‘Transformation and Renewal for a Better Tomorrow.’

The Cabinet Secretary told the civil servants that they need to be very conscious of the fact that many Jamaicans are “going through very difficult times” and anything they are able to do at a personal level to ameliorate that kind of difficulty will be “very much appreciated by the persons we serve.”

Ambassador Saunders informed that a number of initiatives are underway, which are aimed at significantly enhancing efficiencies in the civil service, one of which is a shared corporate services arrangement among government entities. He explained that pilots are currently underway and the service should roll out in the new financial year.

Long serving employee of the Jamaica Information Service (JIS), Enthrose Angella Campbell, was named the 2013 Civil Servant of the Year. The other nominees were Director, Corporate Planning and Performance Monitoring at the Ministry of Transport, Works and Housing, Dawn Elizabeth Ann Smith; Acting Director Human Resource Development, Accountant General’s Department, Yvette Alexia Harriott; and Director of Transport Policy Unit (Land, Air and Maritime), Ministry of Transport, Works and Housing, Valerie Anne Simpson.

Civil Service Week 2013 is being celebrated from November 17 to 22.  The week began with a church service at the Tarrant Baptist Church; a Charity Walk on November 18; Exposition in the Park on November 19; Jamaica Civil Service Long Service Awards on  November 20; Ministries’ In House Activities and Jamaica Civil Service Association (JCSA) Secondary School Quiz Competition on November 21; and on November 22, Brain Games and Afterwork Lyme on the roof top of the National Housing Trust car park.