The Passport, Immigration and Citizenship Agency (PICA) continues to embrace digital transformation by introducing a new customer relationship management system, called REL-M. The system enables customers to track their case from start to finish, access more information about the services of PICA and have their issues resolved faster. Acting Chief Executive Officer (CEO), PICA, Garth Williams, told JIS News that...

Prime Minister, Dr. the Most Hon. Andrew Holness has issued a stern warning to Jamaicans who return to the island with criminal intentions. “Let me be clear to you that this is not the Jamaica that you left 10 or 20 years ago. It is not the Jamaica Constabulary Force (JCF) that you left 10 or 20 years ago. You...

The Ministry of National Security’s inaugural CyberSmart Conference will be held from February 11 to 12 at the AC Hotel by Marriott Kingston. The conference, to be held under the theme ‘Stay Safe in Cyber’, is being staged for members of the business community as well as public-sector entities. Senior Director of the Cyber Intelligence Policy and Incident Response Branch,...

The Jamaica Constabulary Force (JCF) is encouraging members of the public to rate their experiences after accessing services at police stations across the island. Assistant Commissioner of Police (ACP) Desmond Brooks, from the Inspectorate and Professional Standards Oversight Bureau, said that the JCF is interested in hearing from customers as it continues to make improvements to service delivery. “Some facilities...

The Jamaica Constabulary Force (JCF) is moving full speed ahead to have all Police stations across the country ISO 9001certified. The International Organization for Standardization (ISO) unites global experts to establish world-class standards and best practices, ensuring quality, consistency, and excellence across industries worldwide. Gaining ISO certification means acquiring the seal of approval for being in compliance with the internationally...

Prime Minister, Dr. the Most Hon. Andrew Holness, is appealing to law-abiding citizens in Spanish Town, St. Catherine to not support gangs that have been wreaking havoc on the town.   “There is a sense, and we have seen it displayed publicly, that somehow the gangs are protectors of the community or are your friends. The gangs are not your protectors,...

Jamaica’s mass casualty response was tested on Thursday (January 23) with a full-scale simulation of a large plane crash and the subsequent search and rescue and medical attention of victims, at the Ken Jones Aerodrome in Portland.  The exercise was spearheaded by the Jamaica Defence Force (JDF) and the Ministry of Health and Wellness, with the involvement of several key...