Director General of the Public Sector Transformation and Modernisation (PSTM) Division, Office of the Cabinet, Veniece Pottinger-Scott, has called on the private sector to work closely with the public sector to improve customer service in the country. “We are relying on you, the private sector, to work even more closely alongside us to make the impactful change that our millions...

The Office of the Prime Minister, OPM officially launched the Jamaica House Petition portal today (July 24). The portal gives citizens the opportunity to petition the government on matters of national importance. The OPM will consider petitions submitted by local groups and members of the public as part of its national consultation approach. The portal can be accessed via the...

Prime Minister Andrew Holness convened a meeting of Cabinet Ministers ahead of the parliamentary session this afternoon (July 11) to discuss and review the issue of communication costs and high cellular phone bills being incurred for roaming and data charges. The Prime Minister said the situation is unacceptable and must be addressed immediately. During the meeting at Parliament, Prime Minister...

Prime Minister Andrew Holness chaired a meeting of the National Security Council on Sunday, July 9 to review the provisions of the Law Reform (Zones of Special Operation) (Special Security and Community Development Measures) Act. In particular, the accountability framework for the Jamaica Defence Force and the Jamaica Constabulary Force in Special Zones of Operation was discussed. The Prime Minister...

Prime Minister Andrew Holness has proposed that CARICOM leaders place crime on the agenda for future sittings of the organisation. The prime minister made the call yesterday (July 06) on the final day of the 38th Regular meeting of the Conference of Heads of Government of CARICOM in Grand Anse Grenada. Mr Holness says CARICOM represents one of the regions...

Prime Minister Andrew Holness today (July 6) held discussions with officials from the Government of the United States of America led by the Acting US Deputy Secretary of State and Under Secretary for Political Affairs, Thomas Shannon. Jamaica and the US have several multilateral and bilateral agreements in a wide range of areas including trade, investment and security. Today’s talks...

Amidst complaints about less-than-desirable public-service delivery, the Government of Jamaica is pushing ahead to achieve world-class customer service through the more than 200 public-sector institutions islandwide. This is consistent with one of the Vision 2030 Jamaica – National Development Plan goals, which commits the Administration to “foster world-class customer service and professionalism in all public institutions and to create mechanisms...