The Government is developing an Integrated Results-Based Management (IRBM) Policy, which will formalise processes and provide comprehensive guidelines for the public sector to become an efficient engine of sustainable development. IRBM supports efficiency, accountability and transparency across Ministries, Departments and Agencies (MDAs). It helps to create a stable foundation for managing government performance by ensuring the public sector focuses on...

The Office of Utilities Regulation (OUR) is encouraging participation in its upcoming webinar, focusing on the Electricity Disaster Fund (EDF), in the wake of concerns in the aftermath of Hurricane Beryl, which impacted the island on July 3. Scheduled for November 5 from 11:00 a.m. to 11:30 a.m., the session aims to educate consumers, stakeholders in the power sector and...

Cabinet has given approval for legislation to be tabled to abolish the Monarchy as Jamaica’s form of government and for the retention of the parliamentary Cabinet system. Minister of Legal and Constitutional Affairs, Hon. Marlene Malahoo Forte, made the disclosure at a Road to Republic Town Hall, held at Emancipation Park in New Kingston on Thursday (July 25). “Our research...

The Management Institute for National Development (MIND) continues its commitment to advancing transformation and modernisation in the public sector, through the upcoming Regional Public Sector Leadership Development Conference, scheduled for July 9 to 12, 2024. Themed: ‘Sustaining Public Sector Transformation through Leadership for Service Excellence’, the annual conference builds on the Government of Jamaica's Service Excellence Policy introduced in 2022....

Improved service delivery and the protection of consumer interest will remain a priority for the Office of Utilities Regulation (OUR) during 2024/25. Activities in the telecommunications sector will continue to be geared towards facilitating access to affordable fixed and mobile broadband and Wi-Fi services and promoting competitiveness to foster innovation and investment. These engagements are detailed in the Jamaica Public...

The Management Institute for National Development (MIND) will host its Annual Public Lecture under the theme ‘Navigating Compliance in the Digital Age: Implications for Businesses’, on Friday, April 26, from 10:00 a.m. to noon. The lecture supports the National Vision, National Outcome number six, which speaks to Effective Governance. This emphasises the need for transparent, accountable, and participatory governance structures,...

The level of service offered by public-sector entities will be assessed by mystery shoppers as part of Government’s Service Excellence Programmme. A mystery shopper is a person who poses as a real customer while evaluating the customer service provided by a company or organisation. Speaking at a recent Think Tank held at the Jamaica Information Service (JIS) head office in...