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Service delivery issues are being addressed across the public sector through the establishment of customer improvement plans and teams within ministries. The Public Sector Transformation and Modernisation Division (PSTMD), which was created to streamline activities aimed at boosting government efficiency, … Continued
Prime Minister Andrew Holness says there are global issues which affect Jamaica’s safety and security, one of which is the availability of small arms and their importation into the country. The Prime Minister took his message of secure Jamaica, to … Continued
Parliament is to be postponed this Tuesday, October 4 for a later date that will be announced. According to Minister Derrick Smith, Leader of Government Business, Members of Parliament are being asked to be in their constituencies to manage the … Continued
A draft Integrated Records and Information Management Policy to standardise the management of official Government data is to be submitted to Cabinet shortly. This policy, an initiative of the Cabinet Office, along with the Jamaica Archives and Records Department (JARD) … Continued
The Ministry of Education, Youth and Information has disbursed over $1.4 billion in tuition support to high schools, enabling their early preparation for the 2016/17 academic year. The Government had pledged the early disbursement of the funds, following an announcement … Continued
Business executive, Donald Wehby, was today (May 20) sworn in as the 13th Government Senator in the Upper House. Mr. Wehby took the Oath of Allegiance during a brief ceremony prior to the sitting of the Chamber. The Group Chief … Continued
Minister without Portfolio in the Ministry of Economic Growth and Job Creation, Hon. Dr. Horace Chang, says no consideration is being given by the Government to convert the Bog Walk Gorge, in St. Catherine, into a dam. This venture was … Continued
Cabinet this morning commenced three days of consultations at the Office of the Prime Minister. The consultations are aimed at concluding discussions and decisions on a wide range of matters related to the proper functioning of government. Minister of Information … Continued
A Government of Jamaica (GOJ) Communication Policy has been approved by Cabinet. This was disclosed by Information Minister, Senator the Hon. Sandrea Falconer, during a Jamaica House media briefing, held today (December 9), at the Office of the Prime Minister. … Continued
Cabinet Secretary, Ambassador Douglas Saunders, says creating an attractive environment for public sector workers is crucial in the retention of high-performing persons within the sector. “There must be a public service environment, which attracts and retains the best of Jamaica, … Continued
Chief Technical Director for the Public Sector Transformation and Modernisation Programme in the Cabinet Office, Marjorie Johnson, says the training of public sector workers is an important investment to effect transformation. Speaking at the recent opening of a four-day Performance … Continued
The National Health Fund (NHF) and the Administrator General’s Department (AGD) were named joint winners of the Prime Minister’s Trophy for ‘The Best Customer Service Entity’ in this year’s Public Sector Customer Service Competition. The NHF copped the award in … Continued
Winners of the seventh staging of the Public Sector Customer Service Competition (PSCSC) will be announced at an awards function scheduled to take place on Friday (October 9, 2015) at the Terra Nova All Suite Hotel in Kingston. The function, … Continued
Several Ministries and more than 200 entities, including statutory bodies, executive agencies and public companies, could be forced to enter the biennial Public Sector Customer Service Competition. The competition, organised by the Office of the Cabinet, seeks to recognise and … Continued
The establishment of unified data and voice communication for the Government of Jamaica is among several recommendations from newly appointed Chief Information Officer (CIO) in the Ministry of Science, Technology, Energy and Mining (MSTEM), Dr. Louis Shallal. “We have a fairly … Continued
Senior General Manager, Customer Relations, at the National Housing Trust (NHT), Dr. Lanie-Marie Oakley Williams, has lauded the Public Sector Customer Service Competition for helping the NHT to improve its service delivery. The NHT is one of six organisations that … Continued
Six public sector organisations have been shortlisted for awards in the 2015 Public Sector Customer Service Competition of the Office of the Cabinet. They are: National Health Fund (NHF), Passport Immigration and Citizenship Agency (PICA), Firearm Licensing Authority (FLA), National … Continued
The Government is in the process of implementing a National Customer Service Scorecard, a new initiative to assess the performance of public sector organisations. Addressing a recent Jamaica Information Service (JIS) Think Tank, Modernisation Specialist in the Office of the … Continued
Members of the public got the chance to access the services and products offered by scores of public sector entities, at the Civil Service Week 2014 Exposition and Concert held yesterday (Nov. 18), at Emancipation Park, Kingston. They were also … Continued