The Consumer Affairs Commission (CAC) is urging banks to step up their efforts to ensure reliable automated teller machine (ATM) services during the busy Christmas holiday season. Speaking during a recent Jamaica Information Service (JIS) ‘Think Tank’ at the agency’s head office in Kingston, the CAC’s Director of Communications, Latoya Halstead, said based on a report from the Bank of...

The Consumer Affairs Commission (CAC) is urging consumers to be reasonable in their expectations for timely delivery of goods and services during the busy yuletide season. Speaking at a recent Jamaica Information Service (JIS) Think Tank, Director of communications at the CAC, Latoya Halstead, said that one of the headaches consumers face at this time of the year is the...

Director of Research at the Consumer Affairs Commission (CAC), Racquel White, is calling on consumers to participate in the organisation’s ongoing perception survey. Speaking with JIS News recently, Ms. White said the survey is designed to gather consumer opinions on the Commission’s performance and guide the entity’s services and education efforts for the next four years. “I know it is...

Trade Administrator/Chief Executive Officer (CEO), Trade Board Limited, Dr. (Maj. Ret’d) Hugh Blake, has called for strengthened international collaboration to streamline trade processes, enhance digital infrastructure and harmonise regulatory standards. Speaking at the recent World Internet Conference in Wuzhen, China, Dr. Blake highlighted how nations can work together to enhance these collaborative efforts, paving the way for a more interconnected...

As the demand for used motor vehicles continues to rise, the Consumer Affairs Commission (CAC) is urging buyers to be better informed about their rights and responsibilities when making such purchases. During a recent webinar on motor vehicle importation hosted by the Trade Board Limited (TBL), Director for the CAC’s Western Region, Richard Rowe, said that “consumers should be aware...

The Consumer Affairs Commission (CAC) has secured $17.21 million in compensation on behalf of aggrieved customers for the period April to November 2024. This was disclosed by CAC Chief Executive Officer (CEO), Dolsie Allen, during a recent Jamaica Information Service (JIS) ‘Think Tank’ at the agency’s head office in Kingston. Mrs. Allen informed that 971 complaints were handled with the...

The Consumer Affairs Commission (CAC) is urging consumers to shop smart this holiday season. “Consumers should not face too much difficulty with their grocery budgets this year, as the overall increases for basic items remain manageable,” Director of Research at the CAC, Racquel White, told JIS News. The CAC’s research also revealed significant price disparities between municipal markets and supermarkets....