JIS News

The Consumer Affairs Commission (CAC) has re-opened a Branch Office in Mandeville, Manchester. The official opening ceremony took place today (December 10) at 2b Caledonia Road in the town.
Andre Hylton, Board member of the CAC and Chairman of the proceedings told JIS News that the office would be opened two days each week.
“There is a great need for the CAC in this region and due to the demand, we’ve decided to re-open for two days – Tuesdays and Thursdays. Based on the response from the public in this region, we will then re-look at it to see whether we need to open for the entire week,” he said.
Mr. Hylton pointed out that the office was closed in 2001 because of a restructuring exercise by the CAC, adding that the Commission found it necessary to re-open to serve the central region of Jamaica, comprising the parishes of Clarendon, Manchester and St. Elizabeth.
“We would like all consumers who may feel that they’re not getting the level of service that they need or value for money, to feel free to come to the Consumer Affairs Commission,” he said.
Mr. Hylton said consumer complaints regarding the purchase of any item or service would be accommodated, adding that in some instances it would be necessary to collaborate with other regulatory bodies to resolve these complaints.
This is the third location to be opened in the island. The other two are located in Kingston and Montego Bay.

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