Customer Service a Major Focus of Transforming Police Service Competition
The Police Civilian Oversight Authority (PCOA) says that assessing the quality of customer service delivery provided by police stations will be a major focus of this year’s 'Transforming Our Police Service’ (TOPS) competition. The initiative, which is in its second year, judges police stations in terms of compliance with specific Jamaica Constabulary Force (JCF) standard operating procedures, including records management,...






