Transport Authority Urges Licensees To Utilize Various Methods Of Application In Order To Improve Safety And Mitigate The Spread Of COVID-19 Virus

Effective March 30, 2021, the Transport Authority will be implementing new measures for submission of applications for all categories of public passenger vehicles and commercial carriers to reduce the risk of exposure to the COVID-19 virus.

The Authority says come tomorrow Hackney, Stage and Express Carriages and commercial carriers’ applicants are encouraged to utilize the Authority’s online application portal at www.ta.org.jm. To access the online application portal, customers must have an active email account and either credit, visa debit or prepaid credit cards to make payment for transactions.

• Persons requiring support with their online application may contact the Authority’s Customer Centre at 1-888-991-5687 during the hours 7:00 a.m. to 9:00 p.m. daily and where necessary make an appointment to see a customer care representative. Persons without an appointment will be charged a penalty of $10,000.00;
• Applicants may also drop off applications at the Half Way Tree Transportation Centre, Montego Bay Metro Company Limited, Downtown Municipal Transport Centre (Waterlane) and the TA’s Operations Division at 107 Maxfield Ave.;
• New and renewal Route Taxi operators should continue to submit applications to any of the 41 approved Route Taxi Associations, in their parish of operation.

In the meantime, the Authority is in discussions with Route Taxi Associations to collect other PPV licence applications (such as Hackney Carriages) from customers at a small fee.

The Authority is therefore encouraging all its customers to utilize the low contact options for submitting their applications and reduce their risk of exposure to the COVID 19.