Real Estate Board Introduces Client Facilitation Unit

With the 2024/25 licensing and renewal period fast approaching, the Real Estate Board (REB) is introducing a new Client Facilitation Unit to improve ease of doing business with the entity.

Chief Executive Officer, Phillip Chambers, says addition of the Unit in the Applications Department will also help to improve communication between the entity and real estate practitioners.

He informed JIS News that dealerships with more than 50 salesmen will now be assigned a specific officer to assist with all matters, including registration and renewals.

Currently there are six such dealers who combinedly employ 697 salesmen, or approximately 44 per cent of the 1,570 cohort of active salesmen.

“The Board is confident that this approach is the most efficient and effective means of dispatching its team of Officers, thereby covering a wider cross-section of practitioners,” Mr. Chambers said.

He pointed out that each dealer will be provided with the name of its Client Facilitation Officer, as well as his or her email address and telephone number.

“The customer service needs of the remaining dealers and salesmen will continue to be serviced by the Board’s customer service officers and Inspectorate,” he added.

The Real Estate Board is the government regulator of the real estate sector, with responsibility for the training, registering and licensing of real estate dealers and salesmen, and the (re)registration of land developers.