Chief Executive Officer (CEO) of the Jamaica Productivity Centre (JPC), Tamar Nelson, is charging public-sector entities to use data to improve the quality of service they provide to citizens. She cited research by American consulting firm McKinsey that shows that data-driven decision-making enhances the customer experience. “McKinsey, in 2021, found that organisations leveraging data analytics to understand customer needs can...

Minister of Finance and the Public Service, Dr. the Hon. Nigel Clarke, on Tuesday (October 8), tabled the First Supplementary Estimates for fiscal year 2024/25 in the House of Representatives. The estimates provide for an increase in total government expenditure and payments by approximately $40.7 billion. This will be financed primarily through additional projected revenue and grant flows arising from...

The Ministry of Finance and the Public Service brought its services directly to the public on Wednesday (October 9) during the second staging of its ‘At Your Service’ Expo. The event, which took place at the AC Hotel by Marriott Kingston, is a key event in celebration of Customer Service Week. It showcased diverse services offered by the Ministry’s divisions,...

Over 200,000 eligible persons successfully apply for Reverse Income Tax Credit within One Week Tax Administration Jamaica (TAJ) is reporting that at 2:30 pm over 219,431 eligible taxpayers have successfully submitted their applications for the Reverse Income Tax Credit (RITC), since its launch a week ago on October 2, 2024. The tax giveback by the Government of Jamaica, which is...

The Ministry of Finance and the Public Service will host the second staging of their ‘At Your Service’ Expo, on October 9. Following the successful showing last year, the Ministry is promising that this year will be even better. Acting Director of the Corporate Communications and Public Relations Branch at the Ministry, Shakiel Rochester Shorter, told JIS News that the...

The Ministry of Foreign Affairs and Foreign Trade is undertaking a week of activities from October 6 to 11 to mark Service Excellence Month. Under the theme ‘Elevating Service: Above and Beyond’, the week-long observance will focus on activities to enhance awareness about the importance of quality service delivery. This is in keeping with measures to foster a culture of...

Approximately 580,000 Jamaican taxpayers will benefit from the Reverse Income Tax Credit initiative, which was officially launched on Wednesday (October 2) by the Ministry of Finance and the Public Service (MOFPS) in collaboration with Tax Administration Jamaica (TAJ). First announced by portfolio Minister, Dr. the Hon. Nigel Clarke, during his opening Budget presentation on March 12, the Reverse Income Tax...