Jamaica’s BPO Sector Expands From Humble Beginnings to Over Three Million Square Feet Islandwide
Jamaica’s Business Process Outsourcing (BPO) sector has recorded phenomenal growth over the past four decades, transforming from a modest operation in the Montego Bay Free Zone to a sprawling industry encompassing over three million square feet of space islandwide. This, according to Vice President, BPO and Logistics, Port Authority of Jamaica (PAJ), Gloria Henry, who notes that this expansion has...