The Ministry of Science, Energy, Telecommunications, and Transport is advising that dedicated email addresses have been established to streamline the process for receiving and resolving complaints from persons who have received incorrect electricity bills over the recent billing periods, following the passage of Hurricane Beryl. Effective immediately, Jamaica Public Service (JPS) customers who believe their bills have been unfairly affected...

The Jamaica Public Service Company (JPS) is gradually moving resources from other sections of the island to St. Elizabeth to support electricity restoration efforts in the parish, following disruptions during Hurricane Beryl’s passage.  This was disclosed by JPS Senior Vice President, Customer Experience and Commercial, Pia Baker, who indicated that as significant power restoration is undertaken in various sections of...

Prime Minister, the Most. Hon. Andrew Holness is urging the Jamaica Public Service Company (JPS) to provide a commitment date to restore electricity to Southwest St. Elizabeth, which was among the areas hardest hit by Hurricane Beryl. He made the call at a meeting held with the JIS executive team at the Office of the Prime Minister on Monday (August...

KINGSTON, August 5 (JIS): The Government will shortly commence a review of the legislative framework governing the delivery and regulation of utilities. This, according to Prime Minister, the Most Hon. Andrew Holness, is to ensure customers are protected, particularly during periods of emergency. The announcement comes against the background of the pace of electricity restoration by the Jamaica Public Service...

Telecommunications company Digicel is reporting that, as at July 29, service has been restored for 96 per cent of its mobile customers and 98 per cent of its fixed-line clientele who were impacted by Hurricane Beryl. Director General of the Office of Utilities Regulation (OUR), Ansord Hewitt, made the disclosure during Wednesday’s (July 31) post-Cabinet press briefing at Jamaica House....

The Office of Utilities Regulation (OUR) is to issue a directive to the Jamaica Public Service Company (JPS) for it to comply with the timeline it has given for the restoration of electricity in communities. Director General of the OUR, Ansord Hewitt, made the disclosure during a post-Cabinet press briefing, held at Jamaica House on Wednesday (July 31). Mr. Hewitt...

Minister of Science, Energy, Telecommunications and Transport, Hon. Daryl Vaz, has expressed concern regarding the variation in information from the Jamaica Public Service Company (JPS) and constituents, on the restoration of electricity in several communities. Several areas remain without power since the passage of Hurricane Beryl on July 3. “Let me categorically state that as of this morning (Wednesday) at...

Minister of Science, Energy, Telecommunications and Transport, Hon. Daryl Vaz, is urging the Jamaica Public Service (JPS) to “pull out all stops” to meet the deadlines for the restoration of electricity in communities across the island. Several areas remain without power since the July 3 passage of Hurricane Beryl. The Minister, in a statement in the House of Representatives on...

Minister of Science, Energy, Technology and Transport, Hon. Daryl Vaz, says the energy sector must be commended for its remarkable resilience and dedication to national development over the past two years. Highlighting the sector's pivotal role in the country's economic stability and growth, Mr. Vaz specifically acknowledged the crucial contribution of service station dealers in ensuring the smooth operations of...