JUTC Committed To Quality Service – Roper

Jamaica Urban Transit Company (JUTC) Chairman, Rev. Dr. Garnett Roper, has re-affirmed the entity’s commitment to the seamless delivery of quality service to the commuting public.

He also assured that the entity’s road safety record remains high, despite recent accidents involving its buses and drivers.

“We want to assure the public that they are safe (when they travel) in a JUTC bus, and they are safe on the road when (they are in close proximity to) a JUTC bus,…and we intend to demonstrate that,” he said.

Rev. Roper was speaking at Tuesday’s (August 25) launch the JUTC’s Google Transit technology application at the Half-Way-Tree Transport Centre, St. Andrew.

In noting the “brand damage” sustained by the JUTC as a result of recent accidents, Rev. Roper said the administration met with the staff to discuss and reinforce the entity’s “seriousness of purpose” to provide quality service to its clients, while safeguarding the valuable equipment.

Resulting from the meeting, Rev. Roper said the JUTC has had a “record low” occurrence of mishaps involving buses and personnel over the last week, adding that “we intend to keep that (trend) going.”

He also underscored the JUTC’s commitment to removing “any impediment” to the seamless delivery of safe, quality services to its clients.

The JUTC’s Google Transit app now provides commuters with ready access to information on the entity’s bus routes, schedules, and fares.

The app, which is available through the Google maps platform, can be accessed by smart phone, tablet, and computer.

It will also enable the JUTC’s management and commuters to track the location of buses, while they are in operation.

The application, the first such to be introduced in the Caribbean, is a joint initiative between the JUTC and the Department of Computing, faculty of Science and Technology, University of the West Indies (UWI), Mona, and was developed by third year student, Oswald Smith.