JIS News

The Registrar General’s Department (RGD) is taking its outreach programme to Toronto, Canada in November.Jamaicans living in Toronto and its environs will get an opportunity to interact with RGD personnel on Thursday, November 9, from 10:00 a.m. to 3:00 p.m. at the Jamaican Consulate General, 303 Eglinton Avenue East.
The RGD team will inform Jamaican/Canadians about the variety of services offered by the agency, including birth, marriage and death certificates, tourist registry weddings, genealogical researches and deed polls. Additionally, those wishing to submit applications for birth, marriage and death certificates, will be able to do so.
Members of the RGD have paid outreach visits to Toronto in the past, always with overwhelming success.
Since becoming an Executive Agency in 1999, the RGD has implemented a number of initiatives to enhance the delivery of its services to the public and improve customer satisfaction. These include an increase in the number of regional offices, the implementation of the Baby Application Tracking System (BATS) and the Customer Online Query System (COQS), an increase in the number of outreach programmes, both in Jamaica and overseas, and earlier this year, the agency began accepting on-line credit card payments for its services.