Bureau of Standards Training Programmes

Founder of the Goal Accelerator Club and Productivity Ambassador with the Jamaica Productivity Centre, Nicole McLaren Campbell shares tips about setting and achieving goals on this week’s edition of Career Talk.

Customer Service is a familiar term that refers to the assistance and advice provided to a customer for a product or service as required. It focuses on human interaction and directly supporting customers with a particular set of skills. These skills include: patience, product knowledge, and tenacity. While customer service is important in any business or organization, Customer Experience Coach, John Formica says customers want more than service.

The Caribbean Institute of Hospitality Management has been transforming lives one skill at a time since 1982. The Kingston-based private institution, a training partner with the Heart Trust National Training Agency and City and Guilds, offers courses in: Culinary Management, Cooking, Cake Baking and Decoration, Waitering, Floral Arrangement and Housekeeping.  The Culinary Management Diploma programme runs for 12 months and offers day and evening classes.

On today’s edition of Career Talk, we continue exploring the topic of career swapping, with input from Media Personality, Dr. Terri-Karelle Reid.

Did you know that LinkedIn ranks in the top 5 in search results when your name is googled? That is of course if you have a LinkedIn account. LinkedIn is more than an online resume holder, it is the place where people in business go to be positioned as thought leaders, to find clients, gets leads, to get recruited and to find recruits.