Customers Utilize RGD’s New Eastern Regional Office


The Registrar General’s Department (RGD) has reported that its customers have maximized on the existence of the new Eastern Regional Office in Port Antonio, with approximately 200 persons having visited the Office on its first day of operation on Monday, January 24.
At a JIS Think Tank session on Wednesday, January 26, Chief Executive Officer, Dr. Patricia Holness informed that the new office received an average of 140 applications on the first two days of opening.
“What was outstanding to me, was the fact that we received applications for deed polls, so we were able to draft deed polls for customers right there,” she said.
Meanwhile, the CEO is advising customers that the Local District Registrar is now operating from the Regional Office, hence the registrations of births and deaths have been relocated from the hospital to the new office at 19 West Palm Avenue in Port Antonio.
On Friday, January 21, the RGD announced the opening of three new Regional Offices in Portland, St. Elizabeth and Westmoreland. The Westmoreland Office was opened on Wednesday, January 26, while the office in Santa Cruz, St. Elizabeth is scheduled to open its doors to the public on Monday, January 31.
The openings come as a result of the RGD’s thrust to increase customer satisfaction, as well as to further reduce overcrowding at its Head Office at Twickenham Park, St. Catherine.
Even with the existence of current Regional Offices in other areas, some customers still continue to face a challenge in accessing the Agency’s services. The new regional offices will provide all services currently being offered by the Head Office. These new offices bring the number of RGD locations island wide to eight. The Eastern Regional Office will provide service to the parishes of St. Thomas and Portland.

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