Banks to Establish Common Standard for Customer Relationship
By the end of August 2017, Jamaica’s deposit-taking institutions (DTIs) are expected to establish a common standard for customer relationship. This is stipulated under the Bank of Jamaica (BOJ) enforceable Banking Services Code of Conduct on Customer-Related Matters, which seeks to ensure that clients of DTIs will receive fair, transparent and high-quality service. Speaking at a press conference at the...







