Delay in Processing of Driver’s Licence

Tax Administration Jamaica (TAJ) is advising members of the public that they may encounter some inconvenience with the processing of driver’s licences at the Revenue Service Centres islandwide.

The TAJ says this is as a result of incorrect lamination pouches received earlier, which caused its supplies to be depleted sooner than anticipated.

This will therefore cause an unanticipated delay in the delivery of supplies which the TAJ says is done to order and as such, turnaround time for manufacture and delivery has resulted in a shortfall.

Meanwhile, the TAJ says it is expected to have the supplies in the island by mid-September and in the interim, individuals should use both their receipts and expired driver’s licence as evidence of renewal.

In addition, the TAJ says persons who have renewed their licences will be advised by public notice and telephone when they can return to the Tax Office to complete the process. Persons applying for new driver’s licence will, however, not be processed during this period.

The Jamaica Constabulary Force (JCF) will be working with the TAJ to facilitate motorists during this period, and motorists are advised to carefully retain their receipt and old driver’s licence for presentation to the police should they be required to do so.

The TAJ apologises for the inconvenience caused and is working with its overseas suppliers to have the matter speedily resolved.

For further details, persons may contact the Tax Administration Customer Care Centre at 1-888-TAX-HELP (1-888-829-4357) or visit www.jamiacatax.gov.jm.